Front desk in lobby with seating area and chandelier at Luxe Sunset Boulevard Hotel

COVID-19 HEALTH & SAFETY

The Luxe Sunset Boulevard Hotel is committed to ensuring the health and safety of our guests and employees. When you book a stay at our hotel on Sunset Boulevard, you can rest easy knowing that we are taking all of the necessary precautions to provide a clean, safe, and comfortable environment for our guests and team members alike.

General Detail Cleaning

We have enhanced our cleaning and sanitation procedures to align with expert recommendations.

High Touch Objects

High-touch points such as our front desk, elevator banks, coffee stations, and doorknobs will be cleaned regularly.

Optional Contactless Dining

Order from our all-day dining menu contactless to your room.

7 AM - 10 PM

Face Masks & Gloves

Masks and gloves will be available to all guests throughout their stay.

Staff Safety Protocols

From staggering staff shifts to teleconferencing for internal meetings, our team is doing the maximum to prevent the spread of germs.

YOUR HEALTH IS OUR TOP PRIORITY

The Luxe Sunset Boulevard Hotel strives to protect the health of our guests and team members alike. We prioritize your wellbeing and that of your families by implementing a number of initiatives that will lead to a clean and comfortable stay. We request your adherence to the signage posted throughout the property and we appreciate your effort in helping us keep our hotel a clean and comfortable environment for all. On behalf of the entire Team, we thank you for choosing Luxe Sunset Blvd. Hotel and for helping to protect our guests and employees, as well as their extended networks.

Cleanliness Changes

Curbside check-in, available now!
Concierge Services will be conducted remotely via the phone.
Checkout can be done curbside or by call/text.
Traditional dine-in options have been modified.
Daily employee temperature checks.

Affiliations and Accreditations

County of Los Angeles Public Health

We are subject to and will enforce the public health orders that are issued. All employees have been given a copy of our Social Distancing Protocol required by the County of Los Angeles Public Health which can be found here.

Text Us with Zingle

We have partnered with Zingle to provide our guests with messaging services for easy and convenient communication with our staff—without the need for in-person contact.

FAQ

There are hand-sanitizing stations and alcohol rubs strategically placed throughout the hotel’s public areas that will be refreshed often.
We have provided tissues and additional trash receptacles in public areas.
There are dedicated staff members who will clean high-touch points such as our front desk, elevator banks, coffee stations, and doorknobs in the public areas, ensuring that all are cleaned bi-hourly.
We are subject to and will enforce the public health orders that are issued. During this time, guidelines have been put in place limiting the number of people in one area.

We are offering an optional pre-check-in process to all guests in order to reduce time spent in public areas. Please contact us in advance.
Face masks will be required by all guests in public areas. Face masks and gloves will be available to guests upon check-in and during the remainder of their stay.
Concierge Services will be conducted over the phone.
Guests are encouraged to check out of their rooms via the phone.

Employees are receiving daily temperature check. Employees are required to stay home if they are showing systems of illness. They have been made aware of their available sick leave and additional leave provided by the State and Federal Government. Employees will be allowed to carry a negative sick leave balance if needed. No employee will lose their job if they are rendered unable to work due to illness or exposure to illness in their households and familial networks.
Employees will be provided their own work tools and are not permitted to share phones, desks, offices, or other work tools and equipment with one another. This is to prevent the potential spread of illness.
Employees are required to practice social distancing guidelines throughout the property. Workstations have been moved apart, and shifts have been staggered. Those that can work from home will do so.
Social distancing is required in the employee break rooms.
All internal meetings have been changed to teleconferences.